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  1. Open FileZilla
  2. Enter the address of the server in the field Host, located in the Quickconnect bar.
    – (make sure to enter sftp://servername to connect securely via SFTP). For example, if your server is you would enter s
  3. Enter your username
    – (keep it lowercase)
  4. Enter your password
    – (the one you were provided or in your Control Panel)
  5. Enter the port number.
    – (port 22 for SFTP)
  6. Click on Quickconnect or press Enter to connect to the server.
  7. Click OK when you get a warning about an unknown host key.

Note: Remember to replace the examples with your own domain.

To locate your backups on your web space you need to log in with SFTP